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Got a Techie Emergency?

I’ve got you covered. I have extensive experience with PCs and a small bit of know-how with Macs, and I’m an expert with Microsoft Office products, WordPress, and many other applications.

General TroubleshootingAdvanced Troubleshooting

– $15 non-refundable review fee (includes one hour of troubleshooting)

– $25/hr for each additional hour

Includes basic fixes for most WordPress and Microsoft Office problems. Does not include coding.

– $30 non-refundable review fee (includes one hour of troubleshooting)

– $50/hr for each additional hour

Includes advanced fixes and repair for most WordPress and Microsoft Office problems, which includes coding and/or research to fix the error. May require communication with your website hosting service.

Fill out the contact form below and be sure to explain the problem you’re having as specifically as possible. If I need more information about your problem, I will send you a sheet for you to fill out and return. If I need access to your site in order to fix the problem, I will send you instructions on how to log in to your site with a limited admin account, which you can delete afterward. (I will do my best to solve the problem without needing access to your site.) If I require contact with your hosting provider, I will communicate with you in order to streamline the conversation.

I will not begin work until I receive payment via PayPal. As soon as I receive your submission, I will send you an electronic invoice.

DISCLAIMER: I cannot guarantee that I will be able to fix your problem, but if I can't, I will do my best to provide 
other resources for you to pursue. The initial payment $15/$30 is non-refundable, and I will only accept payment
through PayPal. Questions should be sent to creativetechie@amycwilliams.com.
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